Orem Police Department – Building a Better Orem
The Orem Police Department works every day to build a better Orem, often in ways you wouldn’t expect.
Our Police Department has gained national attention for finding innovative ways to involve, serve, and protect our community.
Message from Chief Gary Giles
It is my honor and privilege to be a part of the Orem Police Department, serving the employees and the community as Chief of Police. I was drawn to the Orem Department of Public Safety as a dispatcher at the age of 18 and have enjoyed many assignments as a police officer including Patrol, Investigations, Major Crimes Task Force, Neighborhood Preservation Unit, Sergeant, and Lieutenant. Although I left Orem for nearly two years in order to become Chief of Police in Portland, Texas, I was drawn back to the Orem Police Department. Coming back as Chief of Police is a dream-come-true for me.
Orem Police employees have always had the highest standards, with service being our primary goal. We have seen our city grow rapidly and have had to work even harder to provide the services the citizens of Orem have come to expect from us. Orem continually ranks among some of the safest cities in the nation. This comes from the joint efforts of Department employees and the community working together to find solutions to problems, root out crime, and plan for a great future. With emphasis on Community Oriented Policing and problem solving, we will continue to serve and protect the citizens of Orem as well as those who come to our community to live, work, and play.
OREM POLICE DEPARTMENT MISSION STATEMENT:
“Proactively serve and protect our community with honor, respect, and accountability, to make Orem the safest place to live, work, and play.”
The Orem Police Department serves an Orem population of approximately 96,000 through the progressive and dedicated work of 82 sworn police officers, 41 civilian employees, and 20 citizen volunteers. The department, led by Chief Gary Giles, is made up of three separate divisions: Patrol, Investigations, and Support Services.
The Patrol Division is the most visible of the police department. This division is commanded by Captain BJ Robinson. It consists of 52 uniformed police officers who usually drive marked police cars or motorcycles. Members of the patrol division are dedicated to protecting the city of Orem’s residents and visitors. They work to accomplish this by patrolling assigned areas of the city 24 hours a day, 7 days a week, 365 days a year. They respond to emergency calls, in-progress crimes and calls for service. They also investigate traffic accidents and enforce traffic laws. They are true first responders and will be found present at nearly all police related matters. The patrol division also includes the department’s bailiffs and transport officers, the animal control officers, the VIPS (Volunteers in Police Service), and the school crossing guards.
The investigations division is the division responsible for handling the investigations of crimes of a more serious nature. This division is commanded by Assistant Chief Ned Jackson. The duties and responsibilities of an investigator are unlike those found in any other division of the department. Investigators are sworn officers that carry a weapon and handcuffs, but instead of wearing a uniform, they typically dress in plain clothes or business attire. They are assigned unmarked police cars to drive. They are assigned cases that typically require more investigation and follow up than patrol officers have time to provide, along with major crimes including homicides, sexual assaults, and crimes against children. Orem’s Neighborhood Preservation Officers, Street Enforcement Officers, School Resource Officers and NOVA instructors, Victim Advocates, and Evidence Technicians are all a part of the investigations division.
The Support Services division has a wide variety of responsibilities. This division’s customer isn’t only the public, but the police department as well. The division has a two-fold mission to (1) assist the public in its efforts to provide for its welfare and safety, and (2) to provide the training, support and information necessary for the other divisions of the department to perform their duties. The Support Services Division is managed by Captain Todd Mallinson. Orem’s 24/7 dispatch center handles all emergency calls and calls for service in the cities of Orem and Lindon. There are currently 21 full-time and several part-time dispatchers working in the Orem dispatch center. The community service specialists are also part of support services, and manage and disseminate all records and information for the Orem Police Department.