Code Enforcement – Neighborhood Improvement Team

How to Report a Violation

To report violations, please reach out to the Orem Help Center by dialing 311 or looking online at  For general questions about the Neighborhood Improvement Team or code enforcement, please call (801) 724-3521.  

Neighborhood Improvement Team (NIT)

The new civilian Neighborhood Improvement Team (NIT) is housed in the City’s Community Services Division and enforces city nuisance and neighborhood related codes. The team works closely with Police, Mental Health, Community Services, Planning and Zoning, other divisions, and the Administrative Law Judge to gain compliance and resolve code violations.  

NIT officers have uniforms and drive pickup trucks which are marked with the department logo. 

For more information about neighborhood preservation and ordinances in Orem, reach out to the Orem Help Center at (801) 229-7000.

A recent article about the unit can be found here.

A code enforcement plan has been developed for low- to moderate-income neighborhoods outlining above-and-beyond activities to help improve these neighborhoods and prioritize Community Development Block Grant spending. These neighborhoods include Sharon Park, Geneva Heights, Suncrest, Stonewood, Lakeridge, and Hillcrest. View the plan here.

NIT's Philosophy

NIT’s philosophy is to achieve voluntary compliance with neighborhood code violations. However, not all violations have the same degree of severity. As such, NIT has established priority ranking and procedures. This helps NIT match the appropriate level and type of enforcement with different types and circumstances of violations and maximize available resources. 

NIT's Priorities

NIT’s priority is to investigate and attempt to resolve all reported and observed code violations. If the number and nature of violations exceed NIT’s capacity, the most serious violations will be addressed first, regardless of the order in which complaints are received. 

All police records are subject to GRAMA.

NIT Team Contact Information

(801) 724-3521

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