Resources for Residents Affected by COVID-19
The City of Orem understands many area residents are struggling to pay for their housing and utilities and meet basic needs due to job loss and other effects of the COVID-19 pandemic. We as a City want to make sure you have the needed information and resources to help you weather the current storm. Below are some local resources, including flyers in both English and Spanish, that can assist you during this difficult time. Please reach out if you have questions, we are here to help.
Kena Jo Mathews
Community Services Manager – kjmathews@orem.org – 801-229-7073
Free help for those at high risk of complications from COVID-19: If you have a chronic condition that affects your heart, lungs or immune system, you should be under a more strict quarantine. But free help is available for delivering your groceries, getting you to medical appointments, and more! Call 877-424-4640 to find help near you.
DO YOU NEED HELP WITH YOUR UTILITY BILLS? The HEAT Program helps low-income individuals and families by providing one-time utility assistance each year. Help is available if you have lost your job or have reduced income due to COVID-19. Visit www.mountainland.org/heat or call 801-229-3855 for information on how to apply.
- The CDC issued a federal eviction moratorium for all renters at risk being evicted to help prevent the spread of coronavirus. The moratorium goes into effect Sept. 4-Dect 31, 2020. Qualified renters must provide a signed declaration to their landlord. The federal eviction moratorium includes a sample declaration. Renters can still be evicted for the following reasons: (1) conducting criminal activity on the property; (2) damaging the property; (3) violating building codes, health ordinances; and (4) violating the rental contract (other than the timely payment of rent, late fees, etc.).
- Utah Assistive Technology Program offers a podcast to learn more about how you can assist isolated senior citizens and their caregivers. Check it out here.
- Mountainland Association of Governments is having a Senior Health Challenge for the month of November. The winner will receive a Fitbit watch! More info here.
- Community Action Services and Food Bank has funding to help with food, rent, and utilities. For more information, call (801) 373-8200 or look online at https://
communityactionprovo.org/ emergency/.
Information on how to use SNAP at local farmers markets can be found here in English and Spanish.
Food and Care Coalition
299 East 900 South, Provo, Utah
(801) 373-1825
https://foodandcare.org/dental-clinic/
Mountainlands Community Health Center
589 South State Street
Provo, Utah 84606
(801) 429-2000
https://www.mountainlands.org/dental
Community Health Connect
(801) 818-3015
https://www.utahchc.org/patients-2/
Share a Smile
Center for Women and Children in Crisis - Provo
PO Box 1075
(801) 374-9351
Orem City Police Department Victim Services
95 East Center Street Orem, UT
(801) 229-7070
Department of Workforce Services
https://jobs.utah.gov/jobseeker/index.html
Provo Utah Employment Resource Center
702 W Columbia Ln., Provo, Utah
Community Action Services and Food Bank
815 South Freedom Blvd., Provo, Utah
801-691-5241
https://communityactionprovo.org/education/
Application information for participants can be found here.
NeighborWorks of Provo
39 West 300 North, Provo, Utah
(801) 375-5820
https://neighborworksmchs.org/counseling-services/finance-budget-counseling/
Community Action Services and Food Bank
815 South Freedom Blvd., Provo, Utah
(801) 373-8200
https://communityactionprovo.org/food/
Food and Care Coalition
299 East 900 South, Provo, Utah
(801) 373-1825
The Church of Jesus Christ of Latter-Day Saints Transient Services
1415 North State Street, Provo, Utah
801-818-6156
https://ut.medicalhomeportal.org/services/provider/10213
Utah County Farmers Markets SNAP and EBT
Information on how to use SNAP at Farmers Markets in Utah County can be found at the links below.
Click here for English
Click here for Spanish
Workforce Services
Mountainlands Community Health Center
589 South State Street
Provo, Utah 84606
(801) 429-2000
https://www.mountainlands.org/medical
Community Health Connect
(801) 818-3015
https://www.utahchc.org/patients-2/
Volunteer Care Clinic- Mountainlands Health Center
589 South State Street Provo, UT
English: 801-812-8094
Español: 801-812-8597
Utah County Family Justice Center
151 South University Avenue Ste. 1601, Provo, Utah
English speakers (801)851-8508
Spanish speakers (801)851-8549 or (801)851-8520
http://www.utahcounty.gov/Dept/CJC/FJC/
BYU Community Legal Clinic
1 Campus Drive 239 JRCB Law Building, Provo, Utah
(801) 297-7049
https://law.byu.edu/clinics-and-centers/
Timpanogos Legal Services
801-649-8895
Utah Legal Services
455 N University Ave, Ste. 100, Provo, UT 84601
(801) 374-6766
https://www.utahlegalservices.org/
Rental Assistance and Legal Help Related to Eviction
(801) 374-6766
Mountainlands Community Health Center
589 South State Street Provo, Utah
(801) 429-2000
https://www.mountainlands.org/mentalhealth
Family Support and Treatment Center
1255 N 1200 W, OREM, UT
801-229-1181
http://www.utahvalleyfamilysupport.org/
Wasatch Behavioral Health
(801) 373-4760
Utah County Talk Line
(801) 691-LIFE
Orem City Police Department Mental Health Response Team
95 East Center Street Orem, UT
(801) 229-7070
NeighborWorks of Provo
39 West 300 North, Provo, Utah
(801) 375-5820
https://neighborworksmchs.org/counseling-services/foreclosure-counseling-mortgage-modification/
RMUoHP Community Rehabilitation Clinic (CRC)
587 S. State Street, Provo, Utah
(801) 375-2041
Community Action Services and Food Bank
815 South Freedom Blvd., Provo, Utah
(801) 373-8200
https://communityactionprovo.org/emergency/
Workforce Services
https://jobs.utah.gov/assistance/index.html
https://jobs.utah.gov/covid19/lhaplandlordguidance.pdf
- Tenant Repayment Plan Communication Guidance from Housing and Urban Development
- Utah DWS made available a Pandemic Rental Assistance flyer for renters who are not receiving unemployment benefits or, due to circumstances related to COVID-19, are unable to pay rent.
- Utah Legal Services: What Renters Need to Know if They Receive an Eviction Notice View on YouTube
- Self-Help Resources from the Utah State Courts: What Renters Need to Know View on YouTube
- You can download the 2020 Renter Toolkit available in English & Spanish.
- Landlord Housing Assistance Program Rules
Mountainland Dept. of Aging
586 East 800 North
Orem, UT 84097
(801) 229-3804
https://mountainland.org/covid-19
Meals on Wheels
801-229-3802
https://mountainland.org/mow-eligibility
Orem Senior Friendship Center
Curbside meal pickup
801-229-7111
Department of Workforce Services
Community Action Services and Food Bank
815 South Freedom Blvd., Provo, Utah
(801) 373-8200
https://communityactionprovo.
HEAT Program
478 South Geneva Road, Vineyard, UT
801-229-3855 or email heat@mountainland.org
https://mountainland.org/heat/
Rocky Mountain Power
1-888-221-7070
https://csapps.rockymountainpower.net/idm/my-account/payments/payment-arrangements
Dominion Energy
1-800-323-5517
https://www.dominionenergy.com/company/community/energy-assistance
Community Action Services and Food Bank
815 South Freedom Blvd., Provo, Utah
(801) 373-8200
For other needs and resources, call 211 or look online at https://211utah.org/.