Resources for Residents Affected by COVID-19

The City of Orem understands many area residents are struggling to pay for their housing and utilities and meet basic needs due to job loss and other effects of the COVID-19 pandemic. We as a City want to make sure you have the needed information and resources to help you weather the current storm. Click on the + signs in the table below for several local resources, as well as the flyers in both English and Spanish. Please reach out if you have questions. We are here to help!

Kena Jo Mathews, Community Services Manager – kjmathews@orem.org – 801-229-7073

Resource Highlights:

Mountainland is offering a Dealing with Dementia online training for caregivers on February 20. Click here for more info.
Mountainland is also offering a Bereavement Support Group every Wednesday through March. Click here.
Need Help with Taxes? Click here for free assistance.
Rent and Utility Assistance Available through the United Way. Call 211 or visit their website.
Community Action is providing help with rent! Community Action has several programs that may be the right fit for you. Click here to fill out the details and be matched with a case manager.
The Utah County Health Department website provides updates regarding the COVID-19 vaccine distribution. Click here.
Free help for those at high risk of complications from COVID-19: If you have a chronic condition that affects your heart, lungs or immune system, you should be under a more strict quarantine. But free help is available for delivering your groceries, getting you to medical appointments, and more! Call 877-424-4640 to find help near you.
DO YOU NEED HELP WITH YOUR UTILITY BILLS? The HEAT Program helps low-income individuals and families by providing one-time utility assistance each year. Help is available if you have lost your job or have reduced income due to COVID-19. Visit www.mountainland.org/heat or call 801-229-3855 for information on how to apply.
Caring Connections offers free virtual support groups for those affected by COVID-19. Click here.
Friendly Callers matches seniors with volunteers for one-on-one weekly phone conversations. Learn more here!
Big Brothers Big Sisters is looking for participants and volunteers. Click here!
Centro Hispano is offering evening prep classes for the citizen/naturalization exam. Cost is $45 a person for a 7-week course. Visit their website for more information.
The Red Cross is offering a Virtual Family Assistance Center for frontline workers, those who have lost love ones to COVID-19, and anyone experiencing mental health issues. Visit their website for more information.
Utah Assistive Technology Program offers a podcast to learn more about how you can assist isolated senior citizens and their caregivers. Check it out here.
Community Action Services and Food Bank has funding to help with food, rent, and utilities. For more information, call (801) 373-8200 or look online at https://communityactionprovo.org/emergency/.

Cell Service

https://www.truconnect.com/

Citizenship

Citizenship/Naturalization Examination Assistance

Dental Care

Food and Care Coalition

299 East 900 South, Provo, Utah

(801) 373-1825

https://foodandcare.org/dental-clinic/

Mountainlands Community Health Center

589 South State Street

Provo, Utah 84606

(801) 429-2000

https://www.mountainlands.org/dental

Community Health Connect

(801) 818-3015

https://www.utahchc.org/patients-2/

Share a Smile

http://shareasmile.net/

Domestic Violence

Center for Women and Children in Crisis - Provo

PO Box 1075

(801) 374-9351

www.cwcic.org

Orem City Police Department Victim Services

95 East Center Street Orem, UT

(801) 229-7070

https://orem.org/victim-advocates/

Education

Pre School- Mountainland Head Start

Employment

Department of Workforce Services

https://jobs.utah.gov/jobseeker/index.html

Provo Utah Employment Resource Center

702 W Columbia Ln., Provo, Utah

801-818-6161

https://www.ldsjobs.org/ers/ct/center/68422?lang=eng

Financial Counseling

Community Action Services and Food Bank

815 South Freedom Blvd., Provo, Utah

801-691-5241

https://communityactionprovo.org/education/

Application information for participants can be found here.

NeighborWorks of Provo

39 West 300 North, Provo, Utah

(801) 375-5820

https://neighborworksmchs.org/counseling-services/finance-budget-counseling/

Food and Other Basic Needs (Clothing, Hygiene, Transportation, etc.)

For those experiencing food insecurity, the state has several resources.

Call 211 to be directed to resources in your zip code including food, shelter, transportation, and legal help.
Utah Food Bank provides info on the closest food pantry in your neighborhood.
Utahans Against Hunger provides a map of food pantries, as well as info on applying for SNAP and WIC benefits.
School district websites also list local food resources.

Community Action Services and Food Bank

815 South Freedom Blvd., Provo, Utah

(801) 373-8200

https://communityactionprovo.org/food/

Food and Care Coalition

299 East 900 South, Provo, Utah

(801) 373-1825

https://foodandcare.org/

The Church of Jesus Christ of Latter-Day Saints Transient Services

1415 North State Street, Provo, Utah

801-818-6156

https://ut.medicalhomeportal.org/services/provider/10213

Utah County Farmers Markets SNAP and EBT

Information on how to use SNAP at Farmers Markets in Utah County can be found at the links below.

Click here for English

Click here for Spanish

WIC (Women, Infants and Children)

Workforce Services

https://jobs.utah.gov/assistance/index.html

Health Care

Mountainlands Community Health Center

589 South State Street

Provo, Utah 84606

(801) 429-2000

https://www.mountainlands.org/medical

Community Health Connect

(801) 818-3015

https://www.utahchc.org/patients-2/

Volunteer Care Clinic- Mountainlands Health Center

589 South State Street Provo, UT

English: 801-812-8094

Español: 801-812-8597

http://www.utahcounty.gov/Dept2/Health/Admin/VolClinic.html

Housing

Mountainland Continuum of Care Homeless to Homeless and Beyond Brochure

Home Repair

Orem Critical Home Repair & Housing Program

Fuller Center for Housing of Utah County

https://fullercenterutahcounty.org/

801-662-8538

Internet

Comcast

9602 South 300 West, Sandy, UT 84070

(800) 266-2278

www.internetessentials.com

Landlord Services

Tools for Landlords with Tenants Impacted by COVID-19

Landlord Housing Assistance Program (LHAP)

Legal Services

Utah County Family Justice Center

151 South University Avenue Ste. 1601, Provo, Utah

English speakers (801)851-8508

Spanish speakers (801)851-8549 or (801)851-8520

http://www.utahcounty.gov/Dept/CJC/FJC/

BYU Community Legal Clinic

1 Campus Drive 239 JRCB Law Building, Provo, Utah

(801) 297-7049

https://law.byu.edu/clinics-and-centers/

Timpanogos Legal Services

801-649-8895

www.timplegal.com

Utah Legal Services

455 N University Ave, Ste. 100, Provo, UT 84601

(801) 374-6766

https://www.utahlegalservices.org/

Rental Assistance and Legal Help Related to Eviction

(801) 374-6766

https://www.utahlegalservices.org/

Mental Health

Mountainlands Community Health Center

589 South State Street Provo, Utah

(801) 429-2000

https://www.mountainlands.org/mentalhealth

Family Support and Treatment Center

1255 N 1200 W, OREM, UT

801-229-1181

http://www.utahvalleyfamilysupport.org/

Wasatch Behavioral Health

(801) 373-4760

https://www.wasatch.org/

Utah County Talk Line

(801) 691-LIFE

http://www.crisislineuc.org/

Orem City Police Department Mental Health Response Team

95 East Center Street Orem, UT

(801) 229-7070

University of Utah Caring Connections

Support Groups

https://orem.org/departments/police/

Emotional Health Relief Hotline

Mortgage, Reverse Mortgage, and Foreclosure Counseling

NeighborWorks of Provo

39 West 300 North, Provo, Utah

(801) 375-5820

https://neighborworksmchs.org/counseling-services/foreclosure-counseling-mortgage-modification/

Physical Therapy

RMUoHP Community Rehabilitation Clinic (CRC)

587 S. State Street, Provo, Utah

(801) 375-2041

https://rmucrc.org/

Receiving Stimulus Checks Promptly

FDIC

https://www.fdic.gov/coronavirus/economic-impact-payments/

Rental and Mortgage Assistance

Community Action Services and Food Bank

815 South Freedom Blvd., Provo, Utah

(801) 373-8200

https://communityactionprovo.org/emergency/

Workforce Services

https://jobs.utah.gov/assistance/index.html

https://jobs.utah.gov/covid19/lhaplandlordguidance.pdf

Renter Resources

Tenant Repayment Plan Communication Guidance from Housing and Urban Development
Utah DWS made available a Pandemic Rental Assistance flyer for renters who are not receiving unemployment benefits or, due to circumstances related to COVID-19, are unable to pay rent.
Utah Legal Services: What Renters Need to Know if They Receive an Eviction Notice View on YouTube
Self-Help Resources from the Utah State Courts: What Renters Need to Know View on YouTube
You can download the 2020 Renter Toolkit available in English & Spanish.
Landlord Housing Assistance Program Rules