Orem Help Center Get the help you need in the way that you want it. Let’s Chat! Orem chat is the fastest and most efficient way to get the help you need. Start a Chat Start a Work Ticket Submitting an issue through Orem 311 is a great way to get the ball rolling. Submit a Ticket Give us a CallMost issues can be solved by calling the Orem Help Center at 801-229-7000.If you’re looking for something more specific you can take a look at the city’s phone directory. View DIrectory