Get the help you need in the way you want.

Let’s Chat! We text!

Chatting/Texting is the fastest and most efficient way to get the help you need. Just text 801-229-7000 or click in the box at the bottom right-hand corner of the website. One of our helpful agents will be with you shortly. 

Orem 311 Chat is a non-emergency information service. If you have an emergency, or are reporting something that is in progress (currently happening), please call or text 911 immediately.

Start a Work Ticket


Submitting an issue through Orem 311 is a great way to get the ball rolling.


Give us a Call

Most issues are best solved by calling the Orem Help Center at 801-229-7000. If you’d rather, you can text the same number.

If it is after normal business hours please call non-emergency dispatch at 801-229-7070.

If you’re looking for something more specific you can take a look at the city’s phone directory.