The City of Orem understands that visitors to this website are concerned about the privacy of information. The following describes our privacy policy with respect to personally identifiable information that we collect through this website about individuals who use or visit this website. It also identifies the categories of third party persons or entities with which we share the collected personally identifiable information.

Online Information Collection

When an individual consumer visits this website (“Visitors”), we may collect certain kinds of personally identifiable information. The information we collect will vary depending upon the function the Visitor selects and the information the Visitor provides. For example we may collect the following categories of personally identifiable information:

Physical Address
Phone Number
Account Number
Credit Card Information for Payments

Summary Information

We may automatically collect summary information, stored in a “cookie” specific to this web site. This information is used to improve the content of our Web pages. No other information is gathered from your browser. The summary information is not traceable to a particular Visitor unless the Visitor has voluntarily identified himself or herself. If a Visitor logs in to conduct business, transactions may be tracked and changes maintained on our backend systems for both troubleshooting and confirmation purposes. Any information requested to conduct business is for our internal use to service your request. The credit card information is kept on a separate secure server and it is not accessible by any other entities except the City.

Information Sharing

We do not share information gathered at our web site with any other government agency or private company. We may, however, share information with third parties in response to a subpoena; to prevent fraud; to comply with an inquiry by a government agency or other regulator; or as necessary for other legal purposes.

Changes to Our Online Privacy Policy

The City of Orem may make changes to our online privacy policies occasionally. We recommend that Visitors to our site review our Online privacy policies from time to time to learn of new privacy practices and changes to our policies.


The City of Orem will make every attempt to ensure that the information contained on our web site is accurate and up-to-date. However, we cannot make any guarantees and reserve the right to make changes, corrections, and adjustments to the website as needed and will not be held liable for any incorrect or incomplete information. If you have questions regarding the City of Orem’s web site, please contact the appropriate department for assistance.

Internet Payments Refund Policy

All electronic transactions are non-refundable and final.

Internet Payments Privacy Policy

Your information is personal and confidential used only for verified transactions. Your information is not shared, sold, or used for any other purpose. All information is held in the strictest confidence for internal use.

Links to Other Sites

The privacy policies of the City of Orem apply only to this website and our producer websites that link to this privacy policy. Websites operated by non-City related entities may link to and from our website and may have different privacy policies from the ones described here at Visitors should read the privacy statements of other web sites they visit for information regarding their specific privacy practices. Content contained on other websites linked through and its affiliated sites does not necessarily reflect the views and opinions of the City of Orem.

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