How you resolve your insurance violation depends upon when your insurance coverage began.
If you had insurance prior to your citation
If you can provide proof that your insurance was in effect on the date and time of the citation, you may be eligible for a dismissal of the charge.
Proof needs to be submitted in the form of a letter and requires the following:
- The letter must be on insurance agency letterhead and have the date of the letter.
- List name of insured. If the name is different than the person who received the citation, the letter must include an explanation indicating that the driver had the permission of the owner and is covered under that policy.
- Vehicle description which must match the vehicle on the citation.
- Indication that the coverage was in effect on the date and time the citation was issued.
- Must be signed by agent.
- Should include citation or case number.
If you got insurance after the citation was issued
If this is the case, you are not eligible for a dismissal of the charge, but you may qualify for a $300 credit towards your fine. To receive this credit you need to complete 3 steps, which are submit proof of current insurance, fill out an Insurance Enhancement Form and pay the remaining balance of the fine (see below for details on these 3 steps).
Step 1: Proof needs to be submitted in the form of a letter and requires the following:
- The letter must be on insurance agency letterhead and have the date of the letter.
- List name of insured. If the name is different than the person who received the citation, the letter must include an explanation indicating that the driver had the permission of the owner and is covered under that policy.
- Vehicle description which must match the vehicle on the citation.
- Indication that the coverage was in effect within 20 days of the citation and the policy is still in effect.
- Must be signed by agent.
- Should include citation or case number.
Step 2: Complete enhancement form (click applicable green button below)
Step 3: After the credit has been processed by the court clerks, pay the remaining balance either online at orem.org/payments or over the phone with the clerks at 801-724-3900.
Where do I submit proof of insurance?
Email: court@orem.gov
In person at: 97 E Center, Orem, Utah, 84057 – Monday through Friday 8:00 am to 5:00 pm (excluding most holidays)
Fax: 801-724-3934
My citation has a court date on it
If this is your first insurance violation, you do not need to speak to the judge to resolve your case. The clerks can help you as mentioned above and cancel your court date as long as you take the steps to resolve your citation at least 48 hours prior to your hearing.
If you have had more than one insurance violation in the last 3 years, you are required to speak to the judge before resolving your case. Please visit our court video page for the steps that should be completed prior to your hearing and to get your Webex video conferencing link to attend the hearing (hearings are not held in person at this time).
Need an extension?
If you need an extension to complete the steps above, you can contact the court clerks at 801-724-3900 within 20 days of your citation to see if you qualify for an additional 30 day extension.